Thank you for shopping with No Lymit Kraft’n. Because many of our products are custom-made, personalized, digital, or created to order, refund eligibility depends on the type of product purchased.
Custom & Personalized Products
All custom, personalized, made-to-order, and specially designed physical products are final sale once production has begun.
Because these items are created specifically for the customer, refunds, returns, or exchanges are not accepted for:
- Change of mind
- Incorrect information provided by the customer
- Misspelled names, dates, wording, sizes, colors, or other details approved or submitted by the customer
- Custom design preferences after production has started
Customers are responsible for reviewing all submitted information carefully before approving an order.
Digital Products
Due to the instant-access nature of digital products, all digital downloads, templates, graphics, planners, journals, and other downloadable files are final sale and non-refundable once purchased or delivered.
If there is a technical issue with a file, such as a corrupted download or missing file, please contact No Lymit Kraft’n so we can review the issue and provide assistance when appropriate.
Non-Custom Physical Products
For eligible non-custom physical products, please contact us within 7 days of delivery if you believe there is a problem with your order.
Returns must be approved before anything is sent back. Items returned without prior approval may not be accepted.
Approved return items must be unused, unworn, unwashed, and in their original condition and packaging.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact No Lymit Kraft’n within 48 hours of delivery.
Please include:
- Your name
- Order number
- A description of the issue
- Clear photos or video showing the damage, defect, packaging, or incorrect item
Once the issue is reviewed, No Lymit Kraft’n may offer a replacement, store credit, partial refund, or refund when appropriate.
Shipping Charges
Original shipping charges are generally non-refundable unless the return or issue was caused by an error made by No Lymit Kraft’n.
If a return is approved for a reason unrelated to an error by No Lymit Kraft’n, the customer may be responsible for return shipping costs.
Order Cancellations
Cancellation requests must be submitted as soon as possible.
Custom or personalized orders cannot be canceled once design work, production, printing, crafting, or other order preparation has begun.
If production has not started, a cancellation may be reviewed and approved at No Lymit Kraft’n’s discretion.
Approved Refunds
If a refund is approved, it will be returned to the original payment method when possible. Processing times may vary depending on the payment provider or financial institution.
Contact Us
If you have questions about a refund, return, damaged order, or cancellation, please use the Contact page and include your order number and details about your request.
Contact Us